Every piece of jewellery sold by Atlanticgoldexpress is BIS hallmarked and certified by renowned GIE laboratory in India. Should you have any queries regarding the certification of the products, please feel free to call us at our toll free number 1800-120-1434 or write to us at sales@Atlanticgoldexpress.com
Atlanticgoldexpress is essentially focused on reaching the customer ‘where the customer is’ – digitally, try at home, style shows, experience zones are some of the formats we are focussing on. We have also partnered with brands which have significant offline retail presence, thus facilitating a seamless online/offline experience for our customers.
These 4Cs are important characteristics of the diamond that defines its overall appearance and price. The Diamond cut helps identify the shine and brilliance of the stone. Colour classifies the diamond on a scale of colourless to visible yellow. Clarity gives information about the natural flaws and inclusions in the diamond and Carat Weight determines the actual weight of the diamond.
A diamond’s cut grade is a mark of its light performance. The cut is prized as one of the defining characteristics that can express the beauty and sparkle of a diamond. Cut grades vary from excellent cuts to poor cut.
Clarity refers to the presence or absence of inclusions or blemishes or any identifying marks within a diamond. Clarity grades are segmented as FL-IF: Flawless-Internally Flawless, VVS1-VVS2: Very Very Slightly Included, VS1-VS2: Very Slightly Included, SI1-S12: Slightly Included and I1-I2: Included.
Yes. Our website is powered with a safe and secure payment gateway that uses the latest SSL encoding technology to encrypt and decrypt all the data being sent through it. None of your information gets stored or is visible to other entities.
Shipping is absolutely free for all orders above Rs. 2000 when you purchase any product from us, in case order value is less than Rs.2000 nominal shipping charges upto Rs.200 are applicable. We also provide one free shipping service in case of returns or repair services.
In case you wish to change the shipping address please email us at sales@Atlanticgoldexpress.com. An alternative address must be provided before the product has been shipped to your registered address.
email us at sales@Atlanticgoldexpress.com. and place your exchange/ return request.
Secure your product with the original invoice, certificate(s), jewellery box, etc. in the tamper proof envelope sent to you along with the product.
Call our Customer Care team to inform once the secured envelope is ready and we will arrange for a pick up. Please ensure that you do not give open packets to our representative who comes to collect the product.
Upon a quick quality check of the received product at our end, our Customer Care team would process the refund/exchange.
Yes, we provide 1 time free ring re-sizing service for rings purchased on Atlanticgoldexpress.com within 15 days of order delivery. If you’re unsure about your ring size, please download the printable.